AC204 - Reframing (1)

Facilitator: Kathy Munoz
2009/4/9, 16 & 23: 1800-1900

Q: What happen to clients when the shift (reframing) happens?
- When the shift occurs, it seems like that all things are possible.

Reframing to help somebody to move forward - Shift their perspectives.
We could read the modules and use the terminology: change, enthuse, encourage, shift….

Be the observer, rephrase what clients try to say about the outcome and it provides clients an opportunities to review the different perspectives.

In your personal and professional life, is there any opportunity that someone rephrasing your words to you and which help you?
When the reframing happens, I feel free and relived.

Look at the positive and negative perspectives. Put ourselves to clients’ situation and too see what we feel that we could talk in clients’ language.

Once there is an “ah-ha”, there is another way and what is the next step?
- Action.
As a coach, what could you do?
- Acknowledge and provide compliment to your clients of good works they have done.
After we empower the client, what do we do?
- Enthuse them the action. What are you going to do?
What else?
- Explore the options and alternatives?
What else?
- How do they feel right now to reinforce the positive feeling for encouragement?
What else? Is it an opportunity to put the structure in place? What kind of structure you would put place for client?
- We could get client to look at all the positive perspective of the plan.

You might be able to pick up the tone client is using. Reminder : Coaching perspective - just be in the moment with the client, not push them to the action plan. Instead, ask them how do they feel, what do they need? They might be hesitation still and need more time.

From the perspective of being the client: how do we feel? Slow down and pay attention on how do we feel about it? If we like it, try it. If we don’t like it, maybe we need to be aware of it and adjust our coahcing with the client’s pace.

We are also learners from clients and we need to focus on client’s need and learning pace.