2009/1/27

AC102 Enthusing 使充滿熱情 - Part II

Facilitator: Bill Turpin
2009/1/27, 20:00~21:00


Key learning points
When we enthuse someone, we want to increase the "internal" energy, so we would use the word "inspire" instead of motivate. Motivation is external. When client takes the action, we need to ask them why they want to change? Is it coming from themselves or for others? According to the answer, we could tell whether the client is ready for "change". For example, if someone is doing something to please someone else, the person is not ready for change.

"Enthusing" is the process to help someone see their potential until they see it. Inspire them and make them think. Help them become a participator but not an observer. Coach help clients get pass the fear / take them out of the comfort zone. Coach help clients catch the opportunity when they are ready. When you pass the fears and say "I did it." and sound excited. It is a enthusing moment.

In the cartoon of Winnie the Pooh, Tigger is full of "enthusiasm". I wanna be Tigger. ^^

Discussion
Q: Anything exciting?
Q: Anything challenging? needed support?

Q: What do you mean "enthuse"?
- to excite, energize, recognize achievement, inspire, to feel passion
- help clients see the future, help them find their potential

Q: What is the difference between "cheer leading" and "enthusing"?
Cheer leading = the energy comes from coach / it might be tiring / not from clients' needs / clients do not own it. Enthusing = clients own it.

Q: What's the difference between manipulating/coercion and enthusing?
Manipulating/coercion = coach's agenda, client's change does not last long, the change comes from coach. Enthusing = client's agenda, the change lasts long, the change comes from clients

Q: Is it a "risk" that enthusing sometimes to be see as approval from coach? How to prevent that direction?
Yes. We need to be careful and minded. we don't want clients take our enthusing as approval. They need to be confident. They need to take the ownership. We might need to ask client "are you doing this because of me?" and tell client " I need you to believe in yourself without my approval."

Q: If coaching is about creating change, what is the relationship of it with enthusing?
Enthusing is the change agent / catalyst. Enthusing connects the need with the value of the client. Coaching is help client vision themselves in a bugger picture / healthier.

Q: What is something else we could do for enthusing?
- the tone of our voice
- smile would raise energy
- tell a story to inspire
- show our energy
- acknowledge their words

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