AC108 Coaching Process - Part I

Facilitator: Sherry Read & Merci Miglino
2009/2/11, 18, 25 & 3/4: 1900-2000

What is the difference between coaching process and coaching model? How much our clients would go through the process?
Process
- General pattern that our client would go through in the process coaching. (personal own growth change and discovery)
- Every client would go through the same coaching process (coaching journey)
Model
- What do you do in a session or a short serial of sessions
- Coach's coaching style, coaching structure to be used for different purpose and help client go through the coaching process
- Strategy or different tools from coach to coach, to use during the process

Client takes 12 sessions through the stages, what does client do at the beginning? What happens in honeymoon stage?
- Curiosity & expectations (client and coach begin knowing each other)
- Learning to trust, learn to be coached in a save environment,
- Discover what their goals are (someone listen to you and help you find your goal~)
- Identify the challenges or goals the client might have for the next 12 weeks
- Building rapport and trust (client assess whether they could trust us)

At the beginning stage, clients obtain support from coach, but in the second stage they need to take responsibility to move forward.

What happen in the middle period of coaching after the honeymoon? (Take "going to the gym" or "quit smoking" for example)
- Feel pressure, bored and tired
- Realize that they have to put efforts to reach the goal, because it's time to take action (it's about keep doing it)
- Sometimes circumstance change, not the motivation change
- It's time for client to take the responsibility – that's the reality

When we learn new skills or pattern of action, there is a natural for people, environment, or society, etc. around us to push us back to our old patterns.

What's going on in the quitting zone?
- Fears: fear of success or achieving the goal or not achieving it (why people are afraid of achieving goals? more responsibilities, new risks or I am not good enough to achieve the goal
- They are not happy in what they are doing and easily to keep excuses
- Is the goal they really want? Are the possibility they feel save when achieving that goal?

If the client stay in the coaching and we help them reach the goal, what would happen? What's going on to client when they meet the goal?
- Find the possibility
- Does the goal really their goal? Are they happy? Any further motivation? New goal?

What causes valleys?
- Fear
- Lack of motivation (they are responsible and blaming others)
- Expectation is too high

What are tools for us to help our clients to move through the valleys faster or make the valleys less deep?
- Enthusing, encouraging to going a little bit
- Reframing their perspectives or UAC
- Shifting their believe (not confidence)
- What did you do before to get yourself out of that valley? What strengths
- Ask they how close do you think you could achieve goal? How do we get you from 2 to 3? Make it more imaginable, visualized.

What do you do in the peaks?
- Reinforce the feelings, celebration
- Reflections: form self and coach
- Acknowledgement, because they gained and used some things to be success. Ask them to write it down for the valleys.
- What is your take away today?

What does a coach do when clients go and down on peaks and valleys?
- Be present with them in their situation
- Moderate our style with client's motion
- We become part of their agenda, be minded that not to be involved in their emotions.