AC208 Accountability (2)

Facilitator: Prabha Chandrasekhar
2009/3/24 & 31, 4/7

What are the one or two things that you want to take away after this session? Make sure that needs have been taken care of. It’s our responsibility and accountability to help our clients to reach that goal. Clients need to be accountable to do everything they need to achieve that goal.

As a coach I need to accountable, what does that mean to a client? I need to be accountable to my client, what does that mean? (What do we need to do to be accountable and why?)
- Open your heart to client (what are you giving for creating for your clients by doing so? – we both are responsible)
- We and client could learn and grow together.
- Accountable for making clients feeling good, which could help them move forward

Accountability: when we find UAC and help our clients to create the awareness and help them walk through it and move forward. Coaching process has a momentum that we need to be accountable to company our clients through that process.

Ownership: The clients need to own it. Do they own that goals, the steps to reach the goal or they just do what others ask them to do? (from family or friends)

Time: We always underestimate time we need, ‘because we only think of our time to complete it but there might be some other thing dropping in.

The level of difficulty: Spend a little time to discuss with our clients to look at every prospect of the goal and steps, but put it in mind that how much they could do? To that level can the client work? Help them to build in the distraction might happen in their journey.
Reward when they achieve their milestone. Be aware of it and celebrate.
Maintenance: putting the accountability into structure, revisit the process and what we have done or the goals. Post something in front of them.

Cooperate coaching – where are the goals coming from?
Coaching in the company
The value and culture of the companies: from intangible to tangible.
We need to have a culture for the company – the company’s culture, based on the value system.
When we coach our clients, could we find the personal culture of them?
- Yes, according to what say and do. That’s the most interesting part. We could understand them better and help them move forward.

Ask executive and leader this kind of questions, to see if they are doing things to the direction they want. (Make the requirement to reframe the perspective.)
- What do they like to see happened to their company to their team?
- What would like to remain just as it is?
- What have you tried to do to help your company and team?
- What advice you would like to give another executive to make your firm and firm better?

What if the client is not ready for change? What are some questions that we could use?
- Revisit the goal? Is it the goal they want?
- What is in the way you would like to change? Is there any other goal you could like to achieve? (keep it in mind not to lead the direction)
- Maybe we could revisit this place again later some time.
- Would you like me to hold that you are accountable for that goal? How would that work?